1. How do I register for online shopping?
By clicking Register link on Home page. Provide your name, email address, shipping address and phone number. Create your password and proceed to finish your Registration.
2. What to do if I forgot my password?
Please enter the email id that you provided during registration. You will receive an email with link to reset your password.
3. Can I ship to different addresses?
At your liberty. You can ship the organic products anywhere across India. You can gift your loved ones organic food and shower your love and care for them.
4. What are the courier charges? How will I know about the courier charges?
The courier charges will be nominal. Goods shall be sent to you after informing you the courier charges and upon confirmation. You will be sent the PL number after dispatching the goods..
5. Can I order vegetables online?
Yes you can order vegetables online and we will ship to you the best veggies. We shall courier the vegetables and fruits within 100 kms from Chennai.
6. How many days will it take for the goods to reach me?
The goods will be shipped to you the same day after confirming the order from you. The goods will reach you in 2 – 3 business working days for other places in Tamilnadu excluding Chennai. For Chennai city please check the dispatch and delivery page.
7. Will I get the products safely if I'm residing in Moffusil area?
All non-perishable goods will be received by you on good condition. We send perishable goods only after confirming with you owing to the nature of products.
8. What is your return policy?
Please check Returns and Refunds Page
9. How will I pay for the goods that I buy online?
You will have to make the payment to the bank account of Vayal Organic Store if you reside outside Chennai. If you are in Chennai you can make payments to our delivery person in cash or go digital and swipe your cards in our swiping machines.
10. Do you offer door delivery in Chennai? What is the minimum amount of purchase that I should make for door delivery?
Yes we do provide door delivery for Chennai city. Please check your pin code to know the delivery status and check the Delivery Information section
11. How to contact your store?
Reach us at the following numbers AnnaNagar - 04426221308, Mogappair - 04426561663, Adyar - 04424456411 or 04448595411and Velachery- 04448636711.